06/19/2025
Streamlining Utility Maintenance Management with Asset and Inventory Management
Mcmtech’s integrated asset, inventory, and work order management solutions give utility technicians everything they need—right at their fingertips. From parts and supplies to service history and installation details, our platform reduces equipment downtime, improves service outcomes, and enhances operational reliability. Here’s how Mcmtech creates a seamless maintenance experience from start to finish.
A day-in-the-life of utility maintenance with Mcmtech
the service side
A technician receives a work order on his tablet to service an LTE access point (AP). The work order links directly to the AP’s asset record. He taps the location field, and a live map opens showing the device’s exact location. Another tap reveals a ground-level view, showing exactly how to reach it. No more searching poles at the address.
The asset record contains everything he needs: manuals, past visit photos, a complete service history, commissioning notes, and previous sweep results. Comparing current readings to historical data reveals significant attenuation beyond prior degradation trends.
He checks antenna reflectivity to determine whether the antenna, cable, or connector is to blame—data points to a damaged antenna. The record confirms this is the first such incident for this location.
The antenna is tracked as a “child asset” under the “parent” AP, so all related info—warranty, install notes, specs—is just a click away. He replaces the antenna, performs a sweep to confirm it's functioning, and updates the asset record with new commissioning notes. Because data fields sync across related records, he only enters the info once. It’s instantly visible across the system. No more delays waiting for handwritten notes to be entered later.
He submits a replacement request for the antenna directly in the platform—just a few clicks, no copying model numbers. The work order closes with sweep results attached, and the system logs a change history for full accountability.
the parts + supplies side
The inventory manager receives an alert about the technician’s request. She filters inventory by vehicle and confirms this is the only truck without a replacement antenna on hand. She approves the request, which sends an alert to the technician that his ask is granted.
She locates a replacement easily because her records include model data, photos, and exact storage info—room, rack, shelf. Scanning the barcode as she pulls it triggers an alert to her laptop: this is the last stocked antenna of this type, prompting just-in-time reordering. No more warranty periods eaten up by equipment sitting on shelves!
The technician receives an auto-alert to pick up the antenna. At issuance, the system logs who received it, from whom, the date/time, and captures a digital signature. No more “I never got it” confusion.
The inventory manager uses Mcmtech to create and send a purchase order for the new antenna. When the item arrives, the system automatically updates the available inventory for the designated stock location. If other items in the PO are still pending, the PO remains open. If this is the last item, the PO closes, letting the manager know she can process the invoice.
Why streamlined maintenance matters for utilities
Inaccurate, outdated records with information tracked in disparate systems lead to delayed fixes and unnecessary equipment downtime. Critical parts need to be rush ordered, which is expensive, or stocked in advance, chipping into their lifespan. Version confusion leads to things like premature replacements, incorrect installation, and time wasted looking for things. These inefficiencies don’t just frustrate staff—they impact customers too.
In the scenario above, the asset, inventory, and work order management software are unified in one Mcmtech solution, reducing steps, increasing accuracy, and improving accountability. Tracking detailed maintenance histories, accessing critical documentation, and managing inventory with precision are just a few of the ways Mcmtech helps utilities provide unparalleled service and optimize operations.
Efficient and effective infrastructure maintenance is essential.
Schedule a demo to see what Mcmtech can do for you.
Updated June 19, 2025, 3:35 pm