Case Studies

CIty of Long Beach Wireless Communication Division
Long Beach WCD was looking for a comprehensive Asset and Work flow management tool to improve their inventory tracking and project management capability. Prior to implementing the MCM system, a small number of the employees were using an Access database and a program called Comm Anywhere to track assets and work flow. The City also needed the ability to track work done for ongoing projects.

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City of Seattle
To help The City of Seattle fully account for their assets, manage their workflow, manage the warranties, manage the costs and provide management with real-time information.

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County of Monroe
To take Monroe County to a new level with the Country's only industry specific Windows based communication asset management and work order system as well as interface the MCM system to their Public Safety modified Zetron paging terminal. Another challenge was the need to allow access by all of the users over internet connections back to a secure Communications server.

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County of Maricopa
Maricopa County Wireless Services Group did not have a true work order management software solution with billing capabilities. They were using a help desk solution used by the county that was less than adequate for their needs. They had spreadsheets for tracking their communications assets. Billing processes were manual and time consuming.

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