City of Seattle

Customer Profile
The City of Seattle Dept. of Information Technology / DOIT / Radio Communications department is a full service two-way repair and installation center for the City. With over 700 repair orders to process monthly, they needed the strength and dependability of MCM's Real Time^TM Asset Management Software.

Challenge
To help The City of Seattle fully account for their assets, manage their workflow, manage the warranties, manage the costs and provide management with real-time information.

Solution
The implementation of the MCM Software included data conversion, data clean-up and pre-engineering that enabled Seattle to be up and running in record time.

Result
From start to finish the City of Seattle's system was fully operational in 2 weeks and they have never looked back. Having one of the most efficient shops in the nation, Georg Smith and his staff are using the most powerful tool available to handle their specific needs and to make their day to day tasks a breeze.

Benefits
The City of Seattle now has control of their assets, the ability to handle work orders, real-time status of where every asset is (serialized and non-serialized), and a plethora of reports and data analysis tools for better management. In addition, the MCM system is interacting directly