MCM Technology - Why MCM - Fixed Asset Software, GASB 34, Motorola Two Way Radio Dealer, Land Mobile Dealer, Wireless Asset Tracking, Depreciation, Fixed Asset Management, Asset Inventory, Control, Software, Barcode, Depreciation, Purchasing, Help Desk, Preventative Maintenance, CMMS, Asset-Tracking, Asset Maintenance, Public Sector, Asset Inventory, Property List, Fixed Assets, Property Insurance, Capital Assets, Complex Asset and Billing Management, Work Order, Service Work, Service Order, Maintenance, Maintenance Management

Why MCM

Product Development Model
We believe that the ability to deliver new and enhanced products to clients is our key success factor. We have historically developed our products through a consultative process with existing clients and prospects. We expect that continued dialogue with existing and potential clients will result in enhancements to existing products and the development of new products and services. We have in the past devoted and expect to continue to devote a significant amount of resources to developing new and enhanced products. We currently have a number of product development initiatives underway.

Technology
Our products rely on a number of standard, commercially available technologies for relational database storage and retrieval and client/server communications. They are designed to support a range of implementations of infrastructure and communications management applications within mid- to large-size organizations. We have developed other technologies designed to provide a comprehensive environment to build, deploy and customize a range of applications.

Professional Services and Client Support
Our professional services group provides technical consulting and training to assist clients, manufacturer's representatives and business partners in implementing our products.

Our basic consulting services include analyzing user requirements and providing the client with a demonstration system that will quickly highlight the significant benefits of our products. More advanced consulting services include providing turn-key implementations using our implementation methodology, which begins with a structured analysis to map the client's business rules onto our system, continues with technical design and construction, and finishes with system roll out. Implementation assistance frequently involves a modest level of process reengineering and the development of interfaces between our products and legacy systems and other tools or systems.

We offer training courses in the implementation and administration of our products. On a periodic basis, we offer product training at our facilities in Birmingham, Alabama. Client-site training and online training is also available.

We maintain a staff of client support and client care personnel, who provide technical support and periodic software updates to our clients and partners. We offer complete technical support services 24 hours a day, five days per week, with critical care services offered 24 hours a day, seven days a week via toll free lines through our Birmingham, Alabama offices.

Intellectual Property Protection
We rely primarily on a combination of copyright and trademark laws, trade secrets, confidentiality procedures and contractual provisions to protect our proprietary rights. We attempt to protect our intellectual property rights by limiting access to the distribution of our software, documentation and other proprietary information. In addition, we enter into confidentiality agreements with our employees and certain clients, vendors, and strategic partners.